Terms of service
Last updated: July 25, 2026
OVERVIEW
This website and online store are operated by Super Key Publishing. Throughout these Terms of Service, “we,” “us,” and “our” refer to Super Key Publishing. “You” refers to any visitor, customer, or other person who uses the website or purchases our products.
By visiting our website, creating an account, or purchasing a product, you agree to these Terms of Service, our Privacy Policy, and our Return and Refund Policy. If you do not agree, please do not use the website or purchase our products.
1. ELIGIBILITY AND RESPONSIBLE USE
You must be legally able to enter into a binding agreement in your location to make a purchase. A minor may use the website or make a purchase only with the involvement and permission of a parent or legal guardian.
You agree to provide accurate, current, and complete information when placing an order. You are responsible for keeping your account and password secure and for activity conducted through your account, except where the activity results from our failure to use reasonable security measures.
2. PRODUCTS AND DIGITAL DELIVERY
Super Key Publishing primarily sells ebooks and other digital products. Product descriptions identify the format and other important details. Unless a product page specifically states otherwise, no physical product will be shipped.
Digital products are normally delivered electronically after payment is approved. Delivery may be made through a download link, customer account, email, or a digital-delivery service. You are responsible for providing a working email address and using a compatible device and software, subject to any compatibility information disclosed before purchase.
If you experience a delivery, download, or file problem, contact us at publisher@superkeypublishing.com so we can help restore access or provide a working replacement.
3. ORDERS, PRICES, AND PAYMENT
Prices and available payment methods are displayed at checkout. Applicable taxes, if any, will be calculated or disclosed as required. By submitting an order, you authorize the selected payment provider to charge the amount shown at checkout.
We may refuse or cancel an order for a reasonable reason, including suspected fraud, an unauthorized transaction, an obvious pricing or product-description error, a technical problem, or an attempted purchase for unlawful resale or distribution. If we cancel an order after payment, we will issue a refund to the original payment method.
We may correct genuine errors in pricing, descriptions, or availability. If a correction materially affects an order you already placed, we will notify you and provide an appropriate remedy, which may include cancellation and a full refund.
4. LICENSE FOR DIGITAL PRODUCTS
When you purchase an ebook or other digital product, you receive a limited, non-exclusive, non-transferable license for your personal, noncommercial use. Your purchase does not transfer ownership of the copyright or other intellectual-property rights.
Unless we give written permission or applicable law allows it, you may not copy, reproduce, upload, publish, distribute, share, sell, rent, sublicense, publicly display, modify, or create derivative works from a digital product. You may not post the file online, share a download link, remove copyright notices, or bypass access controls.
Reasonable personal use, such as storing a backup copy or accessing the product on devices you own or control, is permitted unless the product page states a different license. Rights provided by applicable law, including lawful fair use, are not restricted by these Terms.
5. RETURNS, REFUNDS, AND CANCELLATIONS
Returns, refunds, replacements, and cancellations are governed by our Return and Refund Policy. Digital purchases are generally final after download or access, but we provide assistance and remedies for duplicate charges, wrong or defective files, failed delivery, material differences from the description, and circumstances where applicable law requires a remedy.
6. INTELLECTUAL PROPERTY
The website, books, illustrations, characters, logos, graphics, text, downloads, and other content made available by Super Key Publishing are owned by us or used with permission and are protected by copyright, trademark, and other laws.
The name “Super Key Publishing” and related branding may not be used in a way that suggests sponsorship, endorsement, or affiliation without our prior written permission.
7. ACCEPTABLE USE
You may not use the website or our products to violate any law; infringe another person’s rights; distribute malware or harmful code; interfere with the website’s security or operation; collect personal information without authorization; impersonate another person; submit false information; or engage in fraud, harassment, abuse, or other harmful conduct.
You may not use automated systems to scrape, copy, or extract substantial portions of the website or its content except as permitted by law or with our written permission.
8. REVIEWS AND CUSTOMER COMMUNICATIONS
If you voluntarily submit a review, testimonial, comment, image, or other content for public display, you confirm that you have the right to submit it and that it is accurate to the best of your knowledge. You allow us to display, format, and reproduce that submission for operating and promoting our store, without changing its meaning. You retain ownership of your original content and may ask us to remove it, subject to legal and recordkeeping requirements.
We may decline or remove content that is unlawful, infringes rights, contains private information, is deceptive, abusive, or unrelated to the product or customer experience.
9. THIRD-PARTY SERVICES AND LINKS
Our store is hosted by Shopify and may use payment processors, digital-delivery services, analytics providers, and other third parties. Their services may be governed by their own terms and privacy policies.
Links to third-party websites are provided for convenience. We do not control those websites and are not responsible for their content or practices. This does not affect any responsibility that applicable law places on us for the services we choose to provide your order.
10. SERVICE AVAILABILITY AND CHANGES
We work to keep the website and digital delivery available, but temporary interruptions may occur because of maintenance, security, internet outages, or events beyond our reasonable control. We may update, suspend, or discontinue a feature or product. If a change prevents us from fulfilling a paid order, we will provide an appropriate replacement, restored access, or refund.
11. DISCLAIMER OF WARRANTIES
We aim to describe and deliver our products accurately. Except for express promises in a product description and warranties or rights that cannot legally be excluded, the website and services are provided on an “as available” basis. We do not promise that access will always be uninterrupted or error-free.
Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot be excluded under applicable law.
12. LIMITATION OF LIABILITY
To the extent permitted by law, Super Key Publishing will not be liable for indirect, incidental, special, or consequential losses that were not reasonably foreseeable when you agreed to these Terms. For claims related to a particular purchase, our total liability will not exceed the amount you paid for that purchase.
These limitations do not apply where prohibited by law and do not limit liability for fraud, intentional misconduct, gross negligence, personal injury caused by negligence, or any other liability that cannot legally be limited.
13. SUSPENSION OR TERMINATION
We may suspend or end access to an account or service when reasonably necessary to address fraud, unlawful activity, a security threat, infringement, or a serious or repeated violation of these Terms. When practical, we will provide notice and an opportunity to correct the problem. Termination does not eliminate payment obligations or rights that arose before termination.
14. AMBASSADOR AND OTHER PROGRAMS
If we offer an ambassador, affiliate, promotion, subscription, contest, or similar program, additional program-specific terms may apply. We will present those terms before participation. If program-specific terms conflict with these Terms, the program-specific terms control only for that program.
15. GOVERNING LAW AND DISPUTES
These Terms are governed by the laws applicable where Super Key Publishing is established, without regard to conflict-of-law principles. This provision does not deprive you of mandatory consumer protections or the right to bring a claim in a court or forum available to you under applicable law.
Before beginning formal proceedings, we encourage you to contact us so we can try to resolve the concern fairly and promptly. This request does not shorten or waive any legal deadline or right.
16. CHANGES TO THESE TERMS
We may update these Terms to reflect changes in our products, practices, technology, or legal obligations. The updated date will appear at the top. Changes apply prospectively when posted, unless the law requires otherwise. Material changes will not retroactively reduce rights associated with an order already completed.
17. GENERAL TERMS
If any provision is found unenforceable, the remaining provisions will continue in effect. Our failure to enforce a provision once is not a waiver of the right to enforce it later. These Terms, together with the policies referenced above and any product- or program-specific terms, form the agreement between you and Super Key Publishing concerning use of the store and purchases.
18. CONTACT US
Questions about these Terms may be sent to:
Super Key Publishing
Email: publisher@superkeypublishing.com